You can return an item within 14 days from delivery. To exercise the right to cancel, you must inform us (Ardi International ApS) by e-mail: firstname.lastname@example.org
Return the items new and unwashed, in the same conditions they were delivered, with all its lables.
The right to cancel the purchase can only be exercised by the purchaser and under no circumstance by the person receiving the item as a gift.
The right to cancel is subject to the product being returned in good state: any used, dirty or damaged item, without labels, stickers and packaging material will not be refunded.
The returned item is delivered to our trusted logistics partners and our staff verifies the item as quickly as possible: once the returned item is approved, you will be notified by email.
We will issue your refund by reversing the original payment within 7 working days from the date the returned item was delivered (the refund will appear on your credit card statement within 5-6 working days, based on the contract with the credit card issuer).
- if your credit card is about to expire, please send an email to email@example.com indicating your preferred refund method (bank transfer).
To return an item, please inform us by email mentioned above the order number and indicate, which items you want to return, the quantity and the reason for returning. Sent the items to address: POSTI OY, PALKKITIE 1, DOORS 19-21, 04300 TUUSULA, FINLAND
Remember that the articles must be returned undamaged and in the same condition in which they were received, along with the tags showing the barcode and every other seal that arrived with the product.
Please note that we do not offer substitutions.
You can still return an item (getting a refund) and make a new purchase (you do not need to wait for your refund to make a new order).